Edge to ELI Integration

1. Why are some mokopuna showing as casuals?
   Response: Whānau should check that mokopuna have their current enrolled hours recorded in the system. If the enrolled hours are missing, these will need to be added. Once the correct hours are entered, the mokopuna will no longer show as casual.
    

2. Will Kōhanga Reo funding be affected by these changes?
   Response: No. Funding is not impacted by the recent EDGE changes. The Ministry of Education and EDGE have both been advised that Kōhanga Reo funding continues to be based on attendance across the days of the month, not the new hourly attendance fields.
    

3. Why are hourly attendance fields now showing?
   Response: The hourly attendance fields (for example, 9.00am-10.00am, 10.00am-11.00am) were introduced as part of the ELI integration requirements. These fields support ELI reporting and do not change the way Kōhanga Reo funding is calculated. Monthly maramataka attendance records remain the basis for funding purposes. Whanau must continue to use the attendance absence codes.
    

4. Why were these changes made without warning?
   Response: It became apparent during discussions with EDGE and the Ministry that some changes were deployed without a full understanding of the impact they would have on Kōhanga Reo operations and Kaupapa Funding processes. The Trust has made it clear that future changes affecting Kōhanga Reo must be discussed with the Trust before implementation and communicated through agreed channels.
    

5. Why can't mokopuna be signed out in advance anymore?
   Response: Under the new settings, mokopuna must be signed out when they physically leave the Kōhanga. The Trust recognises this creates additional administration for whānau and kaimahi and has strongly raised this concern with EDGE as a priority issue.
    

6. Why can't some information be saved?
   Response: Issues have been reported where certain information cannot be saved, including the identification type used to verify NSI numbers. These technical issues have been raised with EDGE and are being investigated for resolution.
    

7. Why am I getting a "No Roles Attached" message in the app?
   Response: Some users are receiving a "No Roles Attached" message which prevents access to functions they would normally use. This has been reported to EDGE as a system issue requiring urgent attention.
    

8. Why are attendance and whānau records incomplete?
   Response: Some attendance and whānau record functions are currently unavailable or not operating as intended following the recent changes. The Trust understands this is preventing records from being completed and has escalated these concerns to EDGE.
    

9. What should whānau do in the meantime?
   Response: Continue recording attendance as accurately as possible and report any system issues to [email protected]

Key Message
The most important point for whānau is that Kōhanga Reo funding is not affected by these recent EDGE changes. 

Ngā mihi nui for your patience as we work through these matters and continue to advocate strongly on behalf of Kōhanga Reo whānau.