Tēnā Koutou

This area is to offer helpful advice to our Kōhanga Reo whānau while using your rorohiko. We encourage whānau to be mindful of your rorohiko usage, especially while accessing the internet and emails.

Whenever in doubt, call us on 0800 ARAHIKO (2724456).


Install Anti-Virus Software

Every computer purchased from Te Pātaka Ōhanga has installed, ESET NOD32 Antivirus. If the Kōhanga Reo has purchased a computer from somewhere else, please ensure that you have an Antivirus software installed.

Keep Your Anti-Virus Software Up to Date

New threats are discovered daily. Antivirus updates contain the latest files needed to combat new viruses and protect your computer.

Your ESET NOD32 Antivirus updates itself automatically. To perform a manual update, open ESET NOD32 Antivirus, click Update from the main menu on the left and then click Update now. To update you need Internet connection. The update module will connect to the Internet, contact an available ESET update server and download digitally signed update files. As soon as a newer update has been installed, ESET NOD32 Antivirus displays a notification in the system tray area and in the main program window.

Run Regularly Scheduled Scans with Your Anti-Virus Software

It is a good idea to run a scan weekly. You can set up your software of choice to run at regular intervals.

For ESET NOD32 Antivirus, click Computer scan from the main menu on the left and then select Scan your computer from the ESET NOD32 Antivirus primary window. Scanning of all local hard drives will start. The status window will display scan progress as well as the current statistics about scanned and infected files found. If a threat is detected, ESET NOD32 Antivirus quarantines the file and displays an alert in the system tray area. You should be able to continue working as normal while the scan takes place.Keep Your Operating System Current;

Help your Antivirus by keeping your Operating system (OS) up-to-date. No matter what OS you are running, OS developers are always issuing security patches that fix and plug security leaks. These patches will help to keep your system secure. Usually, you’re Antivirus will notify you if your OS is out-of-date.

With the latest cyber-attacks, Microsoft released Security updates for customers who are still operating on un-supported versions of Windows; these being Windows XP, Vista and Windows 8.

If you are operating on a PC that’s 5+ years old. The chances are you’re running one of the un-supported versions on Windows. You’ll need to apply the latest Windows Updates. 

Secure Your Network

Do not share your passwords with unauthorised people. Use strong passwords and be creative by using a mixture of uppercase and lowercase letters, numbers and have the password be at least 8 characters long. Be in a routine of changing passwords for the Wi-Fi and for online services you access, e.g. NetPay.

Emails – Think Before You Click

Be vigilant about any emails with links or attachments. Avoid opening email attachments from somebody or a company that you do not know. Do not click on a link in an unsolicited email. DELETE IT. When you delete suspicious emails, remember to delete again from the Deleted Items.

  • Check that subjects seem appropriate for the sender.
  • Attackers will often use threats, particularly in subject lines.
  • If there is a link in an email. Hover your mouse over it and check their desination seems to match the subject and sender.
  • Beware of links to very long destination names.

Keep Your Personal Information Safe

Be cautious on social media and message boards. Know who you share your information with. Be alert to impersonators and don’t overshare on social networking sites like Facebook. Good idea to check your Facebook privacy settings.

Be Wise About Open Wi-Fi

Before you send personal information over your laptop or smartphone on a public wireless network in a coffee shop, library, airport, hotel, or other public place, see if your information will be protected. If you can access it with no issues, what can a trained malicious individual do?

Back Up Your Files

Invest in external storage hard drives because the best thing to do is backup all your files and have a backup of your backup which is kept off-site.

Browser error in KIS

When you get this after trying to log into the Maramataka using Internet Explorer :

















  1. Go to the Tools menu in the upper left corner of the screen
  2. Select ‘Compatibility View settings’ about halfway down the list:















N.B. If you can’t see any menu items in the upper left, push the Alt key on your keyboard up and down, and check again. If you do this and there are still no menu items, you are not in Internet Explorer, but Chrome, Edge or some other browser.

Type kohanga.ac.nz in the ‘Add this website: ‘ at the top, (this will already be there if you are on the Maramataka logon page).

3. Click the Add button















4. Click the close button, and try logging in again.












KIS – Trusted sites

Due to a recent Microsoft update, you may be experiencing these issues while using Maramataka Online [KIS]

  • unable to register/deregister mokopuna
  • unable to edit absences, and
  • unable to add closed days

To fix this problem, follow steps 1 to 4: